Privacy Policy

Who we are

U First Agency is a marketing and media production agency based in El Maadi, Cairo, Egypt.

Data we collect

• Contact details: name, phone number and, where provided, email address.
• Business details: brand name and industry, approximate budget, desired project timing, and any other details you choose to share.
• Limited technical data: such as device or browser type when visiting our website, for operation and analytics.

We do not request sensitive data (such as health, religious or payment card information) through our ad forms.

How we use your data

• To contact you about your request or enquiry by phone, WhatsApp or email.
• To prepare a quotation or proposal that fits your needs.
• To deliver and follow up on agreed services.
• To improve our services and advertising.

We do not sell or rent your personal data to any third party.

Sharing your data

We only share your data where necessary, with:

• The relevant team members within U First Agency.
• Technology providers we use to manage and store requests, such as Meta (Facebook, Instagram, WhatsApp) and Google (Google Sheets), subject to their own privacy policies.
• Authorities, where required by law.

How long we keep data

We keep your data for as long as needed to contact you and provide our services, and no longer than 24 months after our last contact unless the law requires a longer period. After that, we delete it.

How we protect data

We take reasonable organisational and technical measures to protect your data against unauthorised access or use, and access is limited to people who need it for their work.

Your rights

You may at any time:

• Request access to the data we hold about you.
• Request correction or updating of your data.
• Request deletion of your data.
• Ask us to stop contacting you for marketing purposes.

To make any of these requests, contact us using the details below and we will respond within a reasonable time.

Changes to this policy

We may update this policy from time to time. Any update will be posted on this page with the latest revision date.

Contact us